At IBE, we understand you may have questions about our Managed IT and Managed Print Services. Here are answers to some of the most common inquiries we receive. If you don’t find what you’re looking for, please feel free to reach out to us directly.

Managed IT Services

  1. What exactly are Managed IT Services?
  • Managed IT Services involve outsourcing your organization’s IT operations and management to a specialized provider like IBE. We handle everything from network management and data security to software updates and tech support.
  1. How can Managed IT Services benefit my organization?
  • Our services can enhance your IT infrastructure’s efficiency, reduce downtime, improve security, and provide cost-effective access to the latest technology and expert support.
  1. Are your IT services customizable to specific organizational needs?
  • Absolutely! We tailor our services to meet the unique requirements and challenges of your organization, ensuring you get the most value from our partnership.

Managed Print Services

  1. What are Managed Print Services (MPS)?
  • MPS involve the comprehensive management of your organization’s printing devices, including printers, copiers, and scanners. We optimize your print environment for efficiency, cost-effectiveness, and security.
  1. How does MPS help in reducing printing costs?
  • Our MPS help reduce costs by optimizing your print infrastructure, reducing wastage, ensuring efficient use of supplies, and providing maintenance to prevent costly repairs.
  1. What kind of organizations can benefit from MPS?
  • Any organization, regardless of size, that relies on printing can benefit from our MPS. We serve a diverse range of industries, from small startups to large corporations.

General Questions

  1. How does the process of partnering with IBE work?
  • It starts with a consultation to understand your needs, followed by an assessment of your current infrastructure. We then propose a tailored solution and, upon agreement, proceed with the implementation and ongoing management.
  1. Is there support available for technical issues?
  • Yes, we offer comprehensive support for all our services. Our team is available to assist with any technical issues to ensure minimal disruption to your operations.
  1. Can IBE handle both IT and print services for my company?
  • Absolutely! We specialize in providing integrated solutions that cover both IT and print management, offering a streamlined approach to managing your organization’s technology.

Contact Us

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Please contact us directly with your questions. We’re here to help!