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Government – State & Local

Intelligent Information Management For Government

For counties and municipalities, we offer smart tools to manage state and local government content and constituent needs and help reduce operating costs while providing faster and better government services. Agencies need an affordable platform that will help deliver mission-critical services to constituents and lay the foundation for digital government.

Health & Human Services

Meet compliance and customer goals with automation and case management tools. Securely store sensitive and confidential information.

Eligibility Determination

Automation and compliance tools help to ensure that programs are in compliance with rules and regulations for program enrollment, eligibility and funding.

Grants Management & Compliance

Provide a seamless experience for your grant programs with virtual file cabinets, secure mobile access to digital files – eliminating paper in the field for caseworkers and support compliance with funders’ requirements.

Policy & Procedure Admin.

Protect constituent information while easily accessing and sharing what you need to drive your programs. With a case management platform, meet the individual needs of your diverse programs and services.

Vital Records

With sensitive and confidential information stored in a secure location, easily retrieve information for reduced over-the-counter transaction time. Drive eligibility determination and quickly process more clients through initial and annual reviews.

Finance & Administration

Collecting and spending public funds involves many paper-based processes that are difficult to manage and track. With digital assets to retrieve versus paper, your agency can deliver better constituent services.

Contract Management

Easily search and retrieve contracts managed by your agency while transforming your contract management process from contract reviews to the management of contract renewals.

Human Resources

From OnBoarding, employee relations, records management and more, give your teams complete visibility into human resource files and processes.

Accounts Payable

Automate the processing of your accounts payable transaction documents, like invoices and purchase orders, to accelerate the workflow and monitor the entire process. Integrate with your Line-of-Business solution for a streamlined digital process.

Agenda Management

Easily manage agendas, minutes, video, voting and records related to a meeting. Create public and executive session packets electronically, and publish and distribute them online or on tablets with a few clicks.

Public Records Request

Government officials meet their legal responsibilities in less time while providing better constituent access to records that they demand.

Tax & Land Record Management

Manage property assessment appeals within your system, instead of on paper. By automating the appeals process you can accelerate review time and provide better constituent service.

Public Housing Assistance

Improve the constituent experience by accelerating housing eligibility and automating the approval process.

Client & Tenant Records

Quickly move individuals off of waitlists and into housing with collaboration with landlords, property managers, and tenants in real-time to share key documents, fewer time-consuming administrative tasks, and secure integrations with Emphasys, Yardi, MRI and more.

Policy & Procedure Admin.

Protect constituent information while easily accessing and sharing what you need to drive your programs. With a case management platform, meet the individual needs of your diverse programs and services.

Grants Management & Compliance

Provide a seamless experience for your grant programs with virtual file cabinets, secure mobile access to digital files – eliminating paper in the field for caseworkers and support compliance with funders’ requirements.

Eligibility Determination

Automation and compliance tools help to ensure that programs are in compliance with rules and regulations for program enrollment, eligibility and funding.

Justice & Public Safety

Confidently share sensitive information digitally with law enforcement, the Justice Department and other government agencies to reduce risk and delays. Improve case management.

Manage Law Enforcement Cases

Capture case documents and related data making Records immediately available – regardless of location. Using electronic file sharing, law enforcement can add to a case file in the Justice Department.

Jail/Probation Management

Streamline the management of the ever-increasing inmate documentation and data with content management systems to automate record requests, arraignments, and warrants, while providing constituents with self-service and online access to public records.

Court Case Management

Support prosecutors and public defenders with information for case and attorney assignments, client eligibility, and case and attorney performance activity. Securely share files between internal or external attorneys and agencies.

Planning & Public Works

Use digitization to improve plan review and make your processes simpler and faster. Link documents, drawings and processes to your GIS.

Application Intergrations

(MERITAGE, CITYWORKS, TEMPEST) File sharing by integrating with common applications enablea you to work through one platform with access to other software you use daily. Connect documents, electronic plans, and permitting systems.

ESRI Integrations

Leverage your GIS investment by retrieving supporting documents from your maps and giving users access to information that they need from their preferred ESRI ArcGIS application.

Electronic Plan Review

Automate the collection and review of plan submissions to final approval in a single, central repository. With digital access from anywhere, you have visibility and easy access without the headache of paper-based bottlenecks.

Asset Management

Store the government content and documents your agency needs to maintain assets within a single repository. Integrate with market-leading asset management solutions.

Water Authorities

Use digitization to improve records management, service request management and reporting. Automate tracking for a better constituent experience.

Human Resources

From OnBoarding, employee relations, records management and more, give your human resource team complete visibility into HR files and processes.

Records Management

Leverage digital files for comprehensive Records Keeping to provide better access, security and better management of information, including Inspection and Maintenance Records.

Electronic Meter Processes

Automate meter requests to shorten meter request processing time and improve downstream results. Use digitization to support off-site workers and real-time updates to replace written application updates.

Accounts Payable

Automate the processing of your transaction documents, like invoices and purchase orders, to accelerate the workflow and monitor the entire process. Integrate with your Line-of-Business solution for a streamlined digital process for your accounts payable department.

Contracts Management Veterans

Easily search and retrieve contracts managed by your agency while transforming your contract management process from contract reviews to the management of contract renewals.

Veterans Services

Improve records management with digitization and provide quicker response times to veterans’ inquiries.

Enrollment & Eligibility

Automation and compliance tools help to ensure that programs are in compliance with rules and regulations for program enrollment, eligibility and funding.

Field Services For Benefits

Respond quickly to veteran inquiries and provide timely service.

Record/Demographic Management

Leverage digital files for comprehensive Records Keeping to provide better access, security and better management of information.

Reporting & Dashboarding

Digitize information with eforms and automated workflows to enable comprehensive reporting and easy-to-read dashboards.

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Working With Us

The hallmark of the IBE Digital Intelligent Information Management practice is that we meet you where you are on your digital transformation journey, whether you are an SMB or Large enterprise. Our team will work closely with you to understand your specific industry’s needs and build a plan that fits your goals.

Contact Us
STEP
01

Fill out an online form, so we may contact you to better understand the unique challenges your business faces.

STEP
02

Our Intelligent Information Management team will provide insight as to how IBE Digital has helped similar organizations address their challenges.

STEP
03

We will follow the IBE Digital Experience, our proven process, to co-author a solution that best meets the needs of your organization.

Solutions & Services

Business Process Outsourcing

Robotic Process Automation

Customer Success
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Managed
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Implementation
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