A hosted cloud-based solution delivering voice with advanced features, Hosted PBX offers one platform, one bill, one point of contact providing increased flexibility, mobility, low maintenance, and simplification. Eliminate onsite PBX equipment and reduce long distance costs.
Hosted PBX With Unified Communications
Simplify Communications with Leading Features
Collaboration
Stay connected to everyone and everything with UC-One. UC-One is a collaboration app that lets you call, message, and meet with anyone from any device. It includes full HD video, voice, messaging, desktop sharing, and conferencing in an easy-to-use cloud application that integrates with your other cloud business apps.
Call Recording with AI
Access voice data with call recording. Unlimited playback of your encrypted recordings are available in cloud-based storage for seven years.
Advanced capabilities unlocked with artificial intelligence are designed to help you better understand customer retention and support challenges. Discover trends with text transcription. Quickly identify negative calls and reduce churn risk using sentiment analysis. Receive notifications when calls are rated negatively with intelligent alerting.
CRM Integration
CRM integration empowers you to get the highest value from Unified Communications, increasing productivity, improving workflow and increasing data capture across sale and service teams.
- Automatically capture and log all calls in CRM
- Enhanced reporting on call performance of users
- Integrate voice with existing CRM omni-channel capabilities
Start capturing high-integrity data, streamline common administrative tasks, and improve the customer experience.
